A: To obtain free samples, please don't hesitate to contact us at the following : Skype:xyfmike
2. Q: Do you have a catalogue?
A: Yes we do have a catalog. Don’t hesitate to contact us to ask us to send you one.
3. Q: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
A: Sheng Yi Hao has been in business since 2014. We do not only believe that our job consists in making good products but also building strong and long-term relationship with our customers. Our reputation among customers and their satisfaction are the main reasons for our success.
4. Q: How can I get a tracking number of my order that has been shipped?
A: Whenever your order is shipped, a shipping advise will be sent to you the same day with all the information concerning this shipment as well as the tracking number.
5. Q: Why can’t stainless steel be plated?
A: As general rule, it is that only Brass, Copper, Iron, Zinc alloy can be plated in our facilities.
6. Q: Is it possible to have 2 plating on the same item (Gold Nickel plating is all right?)?
A: Yes, “double plating” can be done. But, if you plan to make an order with such process.
7. Q: You are factory or trading company?
A: We are factory manufacturer direct sales.
8. Q: Can you draw for me?
A: Yes, we can draw for you after getting the designs or photos